TypeError at /support/

can't multiply sequence by non-int of type 'float'
Request Method: GET
Request URL: https://listenpony.com/support/
Django Version: 4.0.3
Exception Type: TypeError
Exception Value:
can't multiply sequence by non-int of type 'float'
Exception Location: /app/.heroku/python/lib/python3.10/random.py, line 483, in sample
Python Executable: /app/.heroku/python/bin/python
Python Version: 3.10.2
Python Path:
['/app/.heroku/python/bin',
 '/app',
 '/app/.heroku/python/lib/python310.zip',
 '/app/.heroku/python/lib/python3.10',
 '/app/.heroku/python/lib/python3.10/lib-dynload',
 '/app/.heroku/python/lib/python3.10/site-packages']
Server time: Thu, 28 Mar 2024 21:52:13 +0000

Traceback Switch to copy-and-paste view



Request information

USER

AnonymousUser

GET

No GET data

POST

No POST data

FILES

No FILES data

No cookie data

META

Variable Value
HTTP_ACCEPT
'*/*'
HTTP_ACCEPT_ENCODING
'gzip, br'
HTTP_CDN_LOOP
'cloudflare'
HTTP_CF_CONNECTING_IP
'3.236.214.123'
HTTP_CF_IPCOUNTRY
'US'
HTTP_CF_RAY
'86bad89459bc9c82-IAD'
HTTP_CF_VISITOR
'{"scheme":"https"}'
HTTP_CONNECTION
'close'
HTTP_CONNECT_TIME
'0'
HTTP_HOST
'listenpony.com'
HTTP_REFERER
'http://www.listenpony.com/support/'
HTTP_TOTAL_ROUTE_TIME
'0'
HTTP_USER_AGENT
'claudebot'
HTTP_VIA
'1.1 vegur'
HTTP_X_FORWARDED_FOR
'3.236.214.123, 172.70.134.174'
HTTP_X_FORWARDED_PORT
'443'
HTTP_X_FORWARDED_PROTO
'https'
HTTP_X_REQUEST_ID
'4d95f31f-4ea1-4730-8571-6ecd0a202aee'
HTTP_X_REQUEST_START
'1711662733736'
PATH_INFO
'/support/'
QUERY_STRING
''
RAW_URI
'/support/'
REMOTE_ADDR
'10.1.32.99'
REMOTE_PORT
'33395'
REQUEST_METHOD
'GET'
SCRIPT_NAME
''
SERVER_NAME
'0.0.0.0'
SERVER_PORT
'8457'
SERVER_PROTOCOL
'HTTP/1.1'
SERVER_SOFTWARE
'gunicorn/20.1.0'
gunicorn.socket
<socket.socket fd=10, family=AddressFamily.AF_INET, type=SocketKind.SOCK_STREAM, proto=0, laddr=('172.18.243.222', 8457), raddr=('10.1.32.99', 33395)>
wsgi.errors
<gunicorn.http.wsgi.WSGIErrorsWrapper object at 0x7f5dd6b660b0>
wsgi.file_wrapper
<class 'gunicorn.http.wsgi.FileWrapper'>
wsgi.input
<gunicorn.http.body.Body object at 0x7f5dd6b64a90>
wsgi.input_terminated
True
wsgi.multiprocess
True
wsgi.multithread
False
wsgi.run_once
False
wsgi.url_scheme
'https'
wsgi.version
(1, 0)

Settings

Using settings module listenpony.settings

Setting Value
ABSOLUTE_URL_OVERRIDES
{}
ADMINS
[]
ALLOWED_HOSTS
['localhost',
 'www.listenpony.com',
 'listenpony.com',
 '.listenpony.com',
 'listenpony.herokuapp.com']
APPEND_SLASH
True
AUTHENTICATION_BACKENDS
['django.contrib.auth.backends.ModelBackend']
AUTH_PASSWORD_VALIDATORS
'********************'
AUTH_USER_MODEL
'auth.User'
AWS_ACCESS_KEY_ID
'********************'
AWS_DEFAULT_ACL
'public-read'
AWS_IS_GZIPPED
True
AWS_QUERYSTRING_AUTH
False
AWS_S3_HOST
'listenpony.s3.amazonaws.com'
AWS_S3_REGION_NAME
'eu-west-2'
AWS_S3_SIGNATURE_VERSION
'********************'
AWS_SECRET_ACCESS_KEY
'********************'
AWS_STORAGE_BUCKET_NAME
'listenpony'
BASE_DIR
'/app'
CACHES
{'default': {'BACKEND': 'django.core.cache.backends.locmem.LocMemCache'}}
CACHE_MIDDLEWARE_ALIAS
'default'
CACHE_MIDDLEWARE_KEY_PREFIX
'********************'
CACHE_MIDDLEWARE_SECONDS
600
CERTS_ROOT
'/app/certs/'
COMPRESSORS
{'css': 'compressor.css.CssCompressor', 'js': 'compressor.js.JsCompressor'}
COMPRESS_CACHEABLE_PRECOMPILERS
()
COMPRESS_CACHE_BACKEND
'default'
COMPRESS_CACHE_KEY_FUNCTION
'********************'
COMPRESS_CLEAN_CSS_ARGUMENTS
''
COMPRESS_CLEAN_CSS_BINARY
'cleancss'
COMPRESS_CLOSURE_COMPILER_ARGUMENTS
''
COMPRESS_CLOSURE_COMPILER_BINARY
'java -jar compiler.jar'
COMPRESS_CSS_FILTERS
['compressor.filters.css_default.CssAbsoluteFilter',
 'compressor.filters.cssmin.CSSMinFilter',
 'compressor.filters.template.TemplateFilter']
COMPRESS_CSS_HASHING_METHOD
'mtime'
COMPRESS_DATA_URI_MAX_SIZE
1024
COMPRESS_DEBUG_TOGGLE
None
COMPRESS_ENABLED
True
COMPRESS_FILTERS
{'css': ['compressor.filters.css_default.CssAbsoluteFilter',
         'compressor.filters.cssmin.rCSSMinFilter'],
 'js': ['compressor.filters.jsmin.rJSMinFilter']}
COMPRESS_JINJA2_GET_ENVIRONMENT
<function CompressorConf.JINJA2_GET_ENVIRONMENT at 0x7f5dd88f4940>
COMPRESS_MINT_DELAY
30
COMPRESS_MTIME_DELAY
10
COMPRESS_OFFLINE
True
COMPRESS_OFFLINE_CONTEXT
{'STATIC_URL': 'https://listenpony.s3.amazonaws.com/'}
COMPRESS_OFFLINE_MANIFEST
'manifest.json'
COMPRESS_OFFLINE_TIMEOUT
31536000
COMPRESS_OUTPUT_DIR
'CACHE'
COMPRESS_PARSER
'compressor.parser.AutoSelectParser'
COMPRESS_PRECOMPILERS
(('text/x-scss', 'django_libsass.SassCompiler'),)
COMPRESS_REBUILD_TIMEOUT
2592000
COMPRESS_ROOT
'/app/static'
COMPRESS_STORAGE
'storages.backends.s3boto3.S3Boto3Storage'
COMPRESS_TEMPLATE_FILTER_CONTEXT
{'STATIC_URL': 'https://listenpony.s3.amazonaws.com/'}
COMPRESS_URL
'https://listenpony.s3.amazonaws.com/'
COMPRESS_URL_PLACEHOLDER
'/__compressor_url_placeholder__/'
COMPRESS_VERBOSE
False
COMPRESS_YUGLIFY_BINARY
'yuglify'
COMPRESS_YUGLIFY_CSS_ARGUMENTS
'--terminal'
COMPRESS_YUGLIFY_JS_ARGUMENTS
'--terminal'
COMPRESS_YUI_BINARY
'java -jar yuicompressor.jar'
COMPRESS_YUI_CSS_ARGUMENTS
''
COMPRESS_YUI_JS_ARGUMENTS
''
CONTENT_TYPES
['image', 'video']
CSRF_COOKIE_AGE
31449600
CSRF_COOKIE_DOMAIN
'listenpony.com'
CSRF_COOKIE_HTTPONLY
False
CSRF_COOKIE_NAME
'csrftoken'
CSRF_COOKIE_PATH
'/'
CSRF_COOKIE_SAMESITE
'Lax'
CSRF_COOKIE_SECURE
True
CSRF_FAILURE_VIEW
'django.views.csrf.csrf_failure'
CSRF_HEADER_NAME
'HTTP_X_CSRFTOKEN'
CSRF_TRUSTED_ORIGINS
['https://listenpony.com']
CSRF_USE_SESSIONS
False
DATABASES
{'default': {'ATOMIC_REQUESTS': False,
             'AUTOCOMMIT': True,
             'CONN_MAX_AGE': 500,
             'ENGINE': 'django.db.backends.postgresql_psycopg2',
             'HOST': 'ec2-54-195-144-105.eu-west-1.compute.amazonaws.com',
             'NAME': 'ddmsbjpuj1fip4',
             'OPTIONS': {},
             'PASSWORD': '********************',
             'PORT': 5432,
             'TEST': {'CHARSET': None,
                      'COLLATION': None,
                      'MIGRATE': True,
                      'MIRROR': None,
                      'NAME': None},
             'TIME_ZONE': None,
             'USER': 'wpcubcefjybbvo'}}
DATABASE_ROUTERS
[]
DATA_UPLOAD_MAX_MEMORY_SIZE
2621440
DATA_UPLOAD_MAX_NUMBER_FIELDS
1000
DATETIME_FORMAT
'N j, Y, P'
DATETIME_INPUT_FORMATS
['%Y-%m-%d %H:%M:%S',
 '%Y-%m-%d %H:%M:%S.%f',
 '%Y-%m-%d %H:%M',
 '%m/%d/%Y %H:%M:%S',
 '%m/%d/%Y %H:%M:%S.%f',
 '%m/%d/%Y %H:%M',
 '%m/%d/%y %H:%M:%S',
 '%m/%d/%y %H:%M:%S.%f',
 '%m/%d/%y %H:%M']
DATE_FORMAT
'N j, Y'
DATE_INPUT_FORMATS
['%Y-%m-%d',
 '%m/%d/%Y',
 '%m/%d/%y',
 '%b %d %Y',
 '%b %d, %Y',
 '%d %b %Y',
 '%d %b, %Y',
 '%B %d %Y',
 '%B %d, %Y',
 '%d %B %Y',
 '%d %B, %Y']
DEBUG
True
DEBUG_PROPAGATE_EXCEPTIONS
False
DECIMAL_SEPARATOR
'.'
DEFAULT_AUTO_FIELD
'django.db.models.AutoField'
DEFAULT_CHARSET
'utf-8'
DEFAULT_EXCEPTION_REPORTER
'django.views.debug.ExceptionReporter'
DEFAULT_EXCEPTION_REPORTER_FILTER
'django.views.debug.SafeExceptionReporterFilter'
DEFAULT_FILE_STORAGE
'storages.backends.s3boto3.S3Boto3Storage'
DEFAULT_FROM_EMAIL
'webmaster@localhost'
DEFAULT_INDEX_TABLESPACE
''
DEFAULT_TABLESPACE
''
DISALLOWED_USER_AGENTS
[]
EMAIL_BACKEND
'django.core.mail.backends.smtp.EmailBackend'
EMAIL_HOST
'smtp.sendgrid.net'
EMAIL_HOST_PASSWORD
'********************'
EMAIL_HOST_USER
'listenpony'
EMAIL_PORT
587
EMAIL_SSL_CERTFILE
None
EMAIL_SSL_KEYFILE
'********************'
EMAIL_SUBJECT_PREFIX
'[Django] '
EMAIL_TIMEOUT
None
EMAIL_USE_LOCALTIME
False
EMAIL_USE_SSL
False
EMAIL_USE_TLS
True
FILE_UPLOAD_DIRECTORY_PERMISSIONS
None
FILE_UPLOAD_HANDLERS
['django.core.files.uploadhandler.MemoryFileUploadHandler',
 'django.core.files.uploadhandler.TemporaryFileUploadHandler']
FILE_UPLOAD_MAX_MEMORY_SIZE
2621440
FILE_UPLOAD_PERMISSIONS
420
FILE_UPLOAD_TEMP_DIR
None
FIRST_DAY_OF_WEEK
0
FIXTURE_DIRS
[]
FORCE_SCRIPT_NAME
None
FORMAT_MODULE_PATH
None
FORM_RENDERER
'django.forms.renderers.DjangoTemplates'
GZIP_CONTENT_TYPES
('text/css',
 'application/javascript',
 'application/x-javascript',
 'text/javascript')
IGNORABLE_404_URLS
[]
INSTALLED_APPS
('django.contrib.admin',
 'django.contrib.auth',
 'django.contrib.contenttypes',
 'django.contrib.sessions',
 'django.contrib.messages',
 'django.contrib.staticfiles',
 'django.contrib.sites',
 'django.contrib.sitemaps',
 'whitenoise.runserver_nostatic',
 'storages',
 'people',
 'media',
 'events',
 'sorl.thumbnail',
 'compressor',
 'news',
 'commissions',
 'pages',
 'recordings',
 'markdownx',
 'django.contrib.redirects')
INTERNAL_IPS
[]
LANGUAGES
[('af', 'Afrikaans'),
 ('ar', 'Arabic'),
 ('ar-dz', 'Algerian Arabic'),
 ('ast', 'Asturian'),
 ('az', 'Azerbaijani'),
 ('bg', 'Bulgarian'),
 ('be', 'Belarusian'),
 ('bn', 'Bengali'),
 ('br', 'Breton'),
 ('bs', 'Bosnian'),
 ('ca', 'Catalan'),
 ('cs', 'Czech'),
 ('cy', 'Welsh'),
 ('da', 'Danish'),
 ('de', 'German'),
 ('dsb', 'Lower Sorbian'),
 ('el', 'Greek'),
 ('en', 'English'),
 ('en-au', 'Australian English'),
 ('en-gb', 'British English'),
 ('eo', 'Esperanto'),
 ('es', 'Spanish'),
 ('es-ar', 'Argentinian Spanish'),
 ('es-co', 'Colombian Spanish'),
 ('es-mx', 'Mexican Spanish'),
 ('es-ni', 'Nicaraguan Spanish'),
 ('es-ve', 'Venezuelan Spanish'),
 ('et', 'Estonian'),
 ('eu', 'Basque'),
 ('fa', 'Persian'),
 ('fi', 'Finnish'),
 ('fr', 'French'),
 ('fy', 'Frisian'),
 ('ga', 'Irish'),
 ('gd', 'Scottish Gaelic'),
 ('gl', 'Galician'),
 ('he', 'Hebrew'),
 ('hi', 'Hindi'),
 ('hr', 'Croatian'),
 ('hsb', 'Upper Sorbian'),
 ('hu', 'Hungarian'),
 ('hy', 'Armenian'),
 ('ia', 'Interlingua'),
 ('id', 'Indonesian'),
 ('ig', 'Igbo'),
 ('io', 'Ido'),
 ('is', 'Icelandic'),
 ('it', 'Italian'),
 ('ja', 'Japanese'),
 ('ka', 'Georgian'),
 ('kab', 'Kabyle'),
 ('kk', 'Kazakh'),
 ('km', 'Khmer'),
 ('kn', 'Kannada'),
 ('ko', 'Korean'),
 ('ky', 'Kyrgyz'),
 ('lb', 'Luxembourgish'),
 ('lt', 'Lithuanian'),
 ('lv', 'Latvian'),
 ('mk', 'Macedonian'),
 ('ml', 'Malayalam'),
 ('mn', 'Mongolian'),
 ('mr', 'Marathi'),
 ('ms', 'Malay'),
 ('my', 'Burmese'),
 ('nb', 'Norwegian Bokmål'),
 ('ne', 'Nepali'),
 ('nl', 'Dutch'),
 ('nn', 'Norwegian Nynorsk'),
 ('os', 'Ossetic'),
 ('pa', 'Punjabi'),
 ('pl', 'Polish'),
 ('pt', 'Portuguese'),
 ('pt-br', 'Brazilian Portuguese'),
 ('ro', 'Romanian'),
 ('ru', 'Russian'),
 ('sk', 'Slovak'),
 ('sl', 'Slovenian'),
 ('sq', 'Albanian'),
 ('sr', 'Serbian'),
 ('sr-latn', 'Serbian Latin'),
 ('sv', 'Swedish'),
 ('sw', 'Swahili'),
 ('ta', 'Tamil'),
 ('te', 'Telugu'),
 ('tg', 'Tajik'),
 ('th', 'Thai'),
 ('tk', 'Turkmen'),
 ('tr', 'Turkish'),
 ('tt', 'Tatar'),
 ('udm', 'Udmurt'),
 ('uk', 'Ukrainian'),
 ('ur', 'Urdu'),
 ('uz', 'Uzbek'),
 ('vi', 'Vietnamese'),
 ('zh-hans', 'Simplified Chinese'),
 ('zh-hant', 'Traditional Chinese')]
LANGUAGES_BIDI
['he', 'ar', 'ar-dz', 'fa', 'ur']
LANGUAGE_CODE
'en-gb'
LANGUAGE_COOKIE_AGE
None
LANGUAGE_COOKIE_DOMAIN
None
LANGUAGE_COOKIE_HTTPONLY
False
LANGUAGE_COOKIE_NAME
'django_language'
LANGUAGE_COOKIE_PATH
'/'
LANGUAGE_COOKIE_SAMESITE
None
LANGUAGE_COOKIE_SECURE
False
LOCAL
False
LOCALE_PATHS
[]
LOGGING
{}
LOGGING_CONFIG
'logging.config.dictConfig'
LOGIN_REDIRECT_URL
'/accounts/profile/'
LOGIN_URL
'/accounts/login/'
LOGOUT_REDIRECT_URL
None
MANAGERS
[]
MAX_UPLOAD_AUDIO
'24117248'
MAX_UPLOAD_PDF
'10485760'
MEDIA_ROOT
'/home/wmarseyc/public_html/listenpony/mediabucket/'
MEDIA_URL
'/mediabucket/'
MESSAGE_STORAGE
'django.contrib.messages.storage.fallback.FallbackStorage'
MIDDLEWARE
['django.middleware.security.SecurityMiddleware',
 'whitenoise.middleware.WhiteNoiseMiddleware',
 'listenpony.custom_redirect_middleware.CustomRedirectFallbackMiddleware',
 'django.middleware.locale.LocaleMiddleware',
 'django.middleware.common.CommonMiddleware',
 'django.middleware.csrf.CsrfViewMiddleware',
 'django.contrib.sessions.middleware.SessionMiddleware',
 'django.contrib.messages.middleware.MessageMiddleware',
 'django.contrib.auth.middleware.AuthenticationMiddleware',
 'django.middleware.clickjacking.XFrameOptionsMiddleware']
MIGRATION_MODULES
{}
MONTH_DAY_FORMAT
'F j'
NUMBER_GROUPING
0
PASSWORD_HASHERS
'********************'
PASSWORD_RESET_TIMEOUT
'********************'
PAYPAL_BUY_BUTTON_IMAGE
'https://www.paypal.com/en_US/i/btn/btn_paynowCC_LG.gif'
PAYPAL_CERT
'/app/certs/paypal_cert_pem.txt'
PAYPAL_CERT_ID
'7AT7KSXVZG3L4'
PAYPAL_IDENTITY_TOKEN
'********************'
PAYPAL_PRIVATE_CERT
'/app/certs/paypal_private.pem'
PAYPAL_PUBLIC_CERT
'/app/certs/paypal_public.pem'
PAYPAL_RECEIVER_EMAIL
'[email protected]'
PAYPAL_TEST
False
PREPEND_WWW
False
PROJECT_ROOT
'/app/listenpony'
ROOT_URLCONF
'listenpony.urls'
S3DIRECT_DESTINATIONS
{'commission_applications': {'acl': 'public-read',
                             'allowed': ['appliation/pdf'],
                             'auth': True,
                             'key': '********************',
                             'key_args': '********************'},
 'images': {'acl': 'public-read',
            'allowed': ['appliation/pdf'],
            'auth': True,
            'key': '********************',
            'key_args': '********************'}}
S3DIRECT_REGION
'us-west-2'
SECRET_KEY
'********************'
SECURE_CONTENT_TYPE_NOSNIFF
True
SECURE_CROSS_ORIGIN_OPENER_POLICY
'same-origin'
SECURE_HSTS_INCLUDE_SUBDOMAINS
False
SECURE_HSTS_PRELOAD
False
SECURE_HSTS_SECONDS
0
SECURE_PROXY_SSL_HEADER
('HTTP_X_FORWARDED_PROTO', 'https')
SECURE_REDIRECT_EXEMPT
[]
SECURE_REFERRER_POLICY
'same-origin'
SECURE_SSL_HOST
None
SECURE_SSL_REDIRECT
True
SENDGRID_PASSWORD
'********************'
SENDGRID_USERNAME
'listenpony'
SERVER_EMAIL
'root@localhost'
SESSION_CACHE_ALIAS
'default'
SESSION_COOKIE_AGE
1209600
SESSION_COOKIE_DOMAIN
None
SESSION_COOKIE_HTTPONLY
True
SESSION_COOKIE_NAME
'sessionid'
SESSION_COOKIE_PATH
'/'
SESSION_COOKIE_SAMESITE
'Lax'
SESSION_COOKIE_SECURE
True
SESSION_ENGINE
'django.contrib.sessions.backends.db'
SESSION_EXPIRE_AT_BROWSER_CLOSE
False
SESSION_FILE_PATH
None
SESSION_SAVE_EVERY_REQUEST
False
SESSION_SERIALIZER
'django.contrib.sessions.serializers.JSONSerializer'
SETTINGS_MODULE
'listenpony.settings'
SHORT_DATETIME_FORMAT
'm/d/Y P'
SHORT_DATE_FORMAT
'm/d/Y'
SIGNING_BACKEND
'django.core.signing.TimestampSigner'
SILENCED_SYSTEM_CHECKS
[]
SITE_ID
1
STATICFILES_DIRS
[]
STATICFILES_FINDERS
('django.contrib.staticfiles.finders.FileSystemFinder',
 'django.contrib.staticfiles.finders.AppDirectoriesFinder',
 'django.contrib.staticfiles.finders.DefaultStorageFinder',
 'compressor.finders.CompressorFinder')
STATICFILES_STORAGE
'storages.backends.s3boto3.S3Boto3Storage'
STATIC_ROOT
'/app/static'
STATIC_URL
'https://listenpony.s3.amazonaws.com/'
TEMPLATES
[{'APP_DIRS': True,
  'BACKEND': 'django.template.backends.django.DjangoTemplates',
  'DIRS': ['/app/templates/'],
  'OPTIONS': {'context_processors': ['django.template.context_processors.debug',
                                     'django.template.context_processors.request',
                                     'django.contrib.auth.context_processors.auth',
                                     'django.contrib.messages.context_processors.messages']}}]
TEST
False
TEST_NON_SERIALIZED_APPS
[]
TEST_RUNNER
'django.test.runner.DiscoverRunner'
THOUSAND_SEPARATOR
','
THUMBNAIL_DEBUG
True
THUMBNAIL_DUMMY
True
THUMBNAIL_PROGRESSIVE
True
TIME_FORMAT
'P'
TIME_INPUT_FORMATS
['%H:%M:%S', '%H:%M:%S.%f', '%H:%M']
TIME_ZONE
'Europe/London'
TINYMCE_COMPRESSOR
True
TINYMCE_DEFAULT_CONFIG
{'cleanup_on_startup': True,
 'custom_undo_redo_levels': 10,
 'height': 400,
 'menubar': 'insert',
 'plugins': 'table,spellchecker,paste,searchreplace,link,code',
 'theme': 'advanced',
 'toolbar': 'link',
 'width': 500}
TINYMCE_SPELLCHECKER
True
USE_DEPRECATED_PYTZ
False
USE_I18N
True
USE_L10N
True
USE_THOUSAND_SEPARATOR
False
USE_TZ
True
USE_X_FORWARDED_HOST
False
USE_X_FORWARDED_PORT
False
WSGI_APPLICATION
'listenpony.wsgi.application'
X_FRAME_OPTIONS
'DENY'
YEAR_MONTH_FORMAT
'F Y'

You’re seeing this error because you have DEBUG = True in your Django settings file. Change that to False, and Django will display a standard page generated by the handler for this status code.